Privacy Policy

At Jokeryy.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and share personal data, and what rights you have as a user.

By using Jokeryy.com, you agree to this Privacy Policy.

Data Controller

Jokeryy
Website: https://jokeryy.com
Email: support@jokeryy.com

Personal Data We Collect

We collect and process the following categories of personal data:

Basic Information
  • Name

  • Date of birth

  • Address

  • Nationality

Contact Details
  • Email address

  • Phone number

Account and Gaming Data
  • Username

  • Game history

  • Bonus usage

  • IP address

Payment Data
  • Bank account details

  • Credit and debit card details

  • E-wallet details (processed via payment service providers)

Usage Data
  • Device type

  • Operating system

  • Browser information

  • Location data

Communication Data
  • Support requests

  • Emails

  • Chats

Marketing Preferences
  • Newsletter subscriptions

  • Consent for promotional communications

Purpose and Legal Basis for Processing

We process personal data for the following purposes:

PurposeLegal Basis
Registration, gameplay, and paymentsArticle 6(1)(b) GDPR (Contract)
Legal obligations (KYC, AML)Article 6(1)(c) GDPR (Legal obligation)
Marketing and promotionsArticle 6(1)(a) GDPR (Consent)
Security and fraud preventionArticle 6(1)(f) GDPR (Legitimate interest)

Automated Decision-Making and Profiling

We use automated systems to detect suspicious activity, such as bonus abuse and potentially problematic gambling behavior.

Profiling may also be used to provide personalized bonuses, promotions, and game recommendations.

No decisions producing legal or similarly significant effects are made solely based on automated processing.

Data Sharing

Your personal data may be shared with:

  • Payment service providers (such as Visa, Neteller, MiFinity)

  • Hosting and IT service providers

  • Government authorities and regulators, where legally required

  • KYC and AML verification partners

  • Marketing and analytics partners

If data is transferred outside the European Economic Area (EEA), appropriate safeguards such as standard contractual clauses are applied.

Data Retention

We do not retain personal data longer than necessary:

  • Active accounts: For the duration of the contractual relationship

  • Closed accounts: Up to 5 years to meet legal retention requirements

  • Marketing data: Until consent is withdrawn

After this period, data is securely deleted or anonymized.

Your Privacy Rights

Under the GDPR, you have the following rights:

  • Right of access (Article 15 GDPR)

  • Right to rectification (Article 16 GDPR)

  • Right to erasure (Article 17 GDPR)

  • Right to restriction of processing (Article 18 GDPR)

  • Right to object (Article 21 GDPR)

  • Right to data portability (Article 20 GDPR)

  • Right to withdraw consent at any time (Article 7(3) GDPR)

  • Right to lodge a complaint with a supervisory authority

You can exercise these rights by contacting us.

Contact

For questions about privacy or data processing, please contact us:

Website: https://jokeryy.com
Email: support@jokeryy.com